August 20, 2025
Author: Kat Calejo
When you’re running a fast-growing SaaS platform, stability isn’t optional; it’s everything.
For Castos, a leading podcast platform, rapid growth was creating just as many headaches as it was opportunities. Their infrastructure couldn’t keep up, downtime was creeping in, and their small dev team was stuck putting out fires instead of focusing on customers.
That’s when they turned to NTS. In this case study, we’re going to look at how Castos, a fast-growing podcast platform, partnered with NTS to stabilize its infrastructure, eliminate downtime, and give its dev team the freedom to focus on customers instead of firefighting backend issues.
The Client
Castos is a podcast platform built to make publishing and growing shows easier for creators around the world.
With a lean, customer-focused team, they’re constantly innovating to give podcasters the tools they need to reach wider audiences and deliver better listening experiences. From reliable hosting to detailed analytics, Castos helps creators focus on what they do best: producing content that connects.
But as the company scaled, keeping its infrastructure stable and efficient was becoming a real pain point. That’s where we came in.
The Challenge
Their growth was exciting but it was also overwhelming their infrastructure.
Their app was going down regularly, deployments dragged, and their internal dev team was stuck firefighting AWS issues instead of building features. For a fast-moving SaaS platform with a global audience, even small outages can mean frustrated customers and missed opportunities.
They didn’t just need a vendor to patch things up. They needed a proactive partner who could stabilize their systems, anticipate problems before they hit, and give their developers the freedom to focus on customers, not servers.
The Solution
From day one, our DevOps team became an extension of theirs.
We started by digging into their infrastructure to identify weak points, streamline processes, and build stability into the foundation. Instead of waiting for things to break, we put monitoring and safeguards in place to prevent issues before they escalated.
Deployments became faster, downtime plummeted, and their small dev team finally had the breathing room to focus on delivering new features instead of scrambling to keep the lights on.
As Craig Hewitt, Castos’s founder and CEO, put it:
“Working with Network Solutions has been an absolute game-changer for us. Their DevOps team has consistently gone above and beyond to support our business. They’re not only highly skilled and dependable, but also incredibly nimble and accommodating. Exactly what you want in a partner when challenges inevitably arise.”
The Results
The impact was immediate and measurable:
Near-zero downtime: 100% uptime last quarter (knock on wood).
Faster deployments: Updates and features roll out quicker without bottlenecks.
Peace of mind: The dev team can focus on growth and customers, not AWS.
Or in Craig’s words:
“Your team has given us peace of mind. By handling our DevOps needs so effectively, you’ve freed us up to focus on serving our customers and growing the business instead of fighting fires on the backend.”
With stability, speed, and scalability finally in place, Castos can keep innovating, knowing their infrastructure won’t hold them back.
About Network Thinking Solutions
At NTS, we help SaaS companies and fast-growing businesses stabilize, scale, and secure their IT so they can focus on growth.
From DevOps to cloud management to cybersecurity, our team acts as a true extension of yours, keeping systems running smoothly and reliably while you focus on building what’s next.
Ready to make your IT work for you? Let’s talk.